Terms of Service
Last Updated: March 9, 2026
1. Acceptance of Terms
By accessing, purchasing, or using DUO Digital's services ("Services"), you ("User") agree to be bound by these Terms of Service ("Agreement"). If you do not agree, you must not access or use the Services.
Completion of payment constitutes acceptance of this Agreement. Use of the DUO Digital website (goduo.co), including submitting forms, booking calls, or subscribing to our newsletter, also constitutes acceptance of these terms.
2. Services Provided
DUO Digital provides digital marketing, advertising, and lead generation services for home service businesses, including but not limited to paid media management, landing page design, conversion rate optimization, and full-funnel tracking.
Services will be performed in accordance with the most recent written proposal, scope of work, or statement of services mutually agreed upon by both parties ("Scope").
DUO Digital may update or enhance the Services at its discretion, provided such changes do not materially reduce the agreed-upon Scope without User's written consent.
3. Subscription, Billing, and Payments
Recurring Subscription
User agrees to purchase Services on a recurring monthly subscription basis at the agreed-upon rate.
Billing Cycle
Services are billed monthly in advance. The billing date is the date on which the initial payment is processed and will recur on the same calendar day each month.
Authorization to Charge
User authorizes DUO Digital to automatically charge the payment method on file for all recurring subscription fees, including any final month due pursuant to the cancellation terms of this Agreement.
30-Day Notice & Billing Logic
Cancellation is effective only at the end of a billing cycle, provided that written notice of cancellation is received at least 30 days prior to the next scheduled billing date. If cancellation notice is received after the billing date, the subsequent billing cycle will be charged in full and will constitute the final month of Services.
No Proration / No Refunds
All fees are non-refundable and not prorated. No refunds or credits will be issued for partial months, unused Services, early termination, campaign pauses, or dissatisfaction with results.
Payment Responsibility
User is responsible for maintaining valid and current billing information. Failed or delayed payments do not relieve User of payment obligations under this Agreement.
4. Term and Termination
Term
This Agreement begins on the date of initial payment and continues on a month-to-month basis unless terminated in accordance with this Section.
Cancellation by User
User may cancel this Agreement by providing written notice via email to admin@goduo.co. Cancellation is effective only at the end of a billing cycle, provided that notice is received at least 30 days prior to the next scheduled billing date. If cancellation notice is received after the billing date, the next billing cycle will be charged in full and will constitute the final month of Services. Services will continue through the end of the final paid billing cycle unless otherwise agreed in writing.
Termination by DUO Digital
DUO Digital may terminate this Agreement by providing at least 30 days' written notice. If DUO Digital initiates termination, User will be responsible only for charges incurred through the end of the applicable billing cycle.
Final Payment Obligation
Termination or cancellation does not relieve User of the obligation to pay all fees due through the final billing cycle in accordance with this Agreement.
5. Asset Ownership
User retains full ownership of all ad accounts, landing pages, creative assets, tracking systems, and other digital properties created or managed as part of the Services. DUO Digital does not retain ownership of, or restrict access to, any client assets upon termination.
DUO Digital retains the right to use anonymized or aggregated results, screenshots, and descriptions of work performed for promotional purposes, including portfolios, case studies, and marketing materials, unless the User requests otherwise in writing.
6. Limitation of Liability
DUO Digital makes no guarantees regarding specific outcomes, performance improvements, or uninterrupted service. Marketing results depend on many factors outside of DUO Digital's control, including market conditions, competition, and User's own business operations.
To the maximum extent permitted by law:
- DUO Digital's total liability shall not exceed the total fees paid by User during the term of this Agreement.
- DUO Digital shall not be liable for indirect, incidental, consequential, or special damages.
- Nothing in this Agreement limits liability resulting from gross negligence or willful misconduct.
User agrees to indemnify and hold DUO Digital harmless from claims, damages, or losses arising from use of the Services.
7. Website Use
By using the DUO Digital website (goduo.co), you agree to the following:
- All content on this website, including text, graphics, logos, images, and code, is the property of DUO Digital and is protected by applicable intellectual property laws.
- You may not reproduce, distribute, or create derivative works from any content on this website without prior written consent.
- Information submitted through forms on this website (including contact forms, booking forms, and newsletter signups) is subject to our Privacy Policy.
- Case studies and testimonials displayed on this website represent individual client results and are not guarantees of future performance.
8. Governing Law and Venue
This Agreement is governed by the laws of the State of California. Any dispute arising from this Agreement shall be resolved exclusively in a court of competent jurisdiction located in Orange County, California.
9. Severability
If any provision of this Agreement is found unenforceable, the remaining provisions shall remain in full force and effect.
10. Additional Expenses
Out-of-pocket expenses incurred on behalf of the User (such as ad spend, software licenses, or stock assets) will be billed separately at cost. DUO Digital will obtain User approval prior to incurring additional expenses. Receipts will be provided upon request if made within 90 days of the invoice date.
11. Modifications and Addendums
Any changes to this Agreement must be made in writing and agreed upon by both parties, either as a written amendment or a formal addendum.
12. Entire Agreement
This Agreement constitutes the entire agreement between the parties and supersedes all prior agreements or representations. By completing payment, User confirms they have read, understood, and agreed to these Terms of Service.
Contact
For questions about these terms, contact us at:
DUO Digital
3200 Park Center Dr, 14th Floor
Costa Mesa, CA 92626
Phone: (310) 564-6440
Email: admin@goduo.co